• May
    16
    Mozilla Firefox problems, Automatic offline-management feature

    Mozilla Firefox problems

    Today you have a good number of web browsers around that give you wonderful browsing experiences. Most of these browsers provide a very user-friendly internet surfing experience and features. In addition to working online (when connected to the Internet), many of these web browser programs have the ability to work offline, meaning, you can still use the browser even when there is no internet connection. They make use of cached web pages to access data. These cache pages are located in the temporary internet files folder on your computer hard disk, for quick loading of viewed web pages.

    Mozilla Firefox has such a similar automatic offline-management feature that when enabled will set the status of the computer automatically. When this feature is enabled, Firefox automatically switches to offline mode whenever your computer is disconnected from the internet. Similarly, it goes into the online mode as soon as your computer reconnects to the internet. By default, the offline-management feature is disabled in Firefox 4 version. This feature can be enabled with a hidden setting. You might have different Mozilla Firefox problems, but many common issues can be fixed easily if you follow the right troubleshooting steps.

    Instructions to setup offline-management feature in Firefox

    • Launch the Mozilla Firefox internet browser.
    • Type in “About:config” into the address bar and press the Enter key.
    • You will get a warning page display with a button “I’ll Be Careful, I Promise“. Click on it.
    • Go to the filter box at the top of the About:config page, and type in “network.manage“.

      Mozilla Firefox problems, Automatic offline-management feature

      Offline feature in Mozilla Firefox

    • Next step is to create the “network.manage-offline-status” preference. Normally you can find it in the search results. If you do not see it there, just right-click on the page and select “New” > “String” from the popup menu. Type in “network.manage-offline-status” into the box and press the Enter key. This will create the “network.manage-offline-status” preference.
    • Once you have created the “network.manage-offline-status” preference, right-click on it. Select “Toggle” from the popup menu to change the setting to false if it’s set to true.

    Now you know how you can toggle the settings for offline-management feature in Mozilla Firefox. So make it a point to learn some of these troubleshooting steps to avoid many such Mozilla Firefox problems. The Help menu included with the browser contains useful tips that will help you troubleshoot many such similar problems associated with the browser. 

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  • May
    16
    IT Support, System and Maintenance

    IT Help options

    When Windows encounters some unexpected error, it sometimes informs the user about this by displaying a blue screen on your computer. This is self-recovery step adopted by Windows, to overcome such a tricky situation. As soon as you get the blue screen, the computer gets restarted. During this process, the system will check for any bad sectors on your hard disk, and will try to repair them. This self-troubleshooting step enables Windows to recover from many serious errors while using the computer. If needed get IT support from your computer manufacturer, for further assistance.

    Instructions

    • Click the Start button on your Windows taskbar. From the Start menu, locate Control Panel and click to open it.
    • From the Control Panel, select the System and Maintenance option.
    • This will open the System and Maintenance window. From under this, select the Problem Reports and Solutions option.
    • When you the Problem Reports and Solutions window, go to the Tasks Pane, click the Check for new solutions option. This function is provided keeping in mind users who have problems using their Windows computers. This option lets them to check for available solutions for problems that arise unexpectedly. As you click this option, the system will search for solutions that could help fix the issue. Wait until it completes the search. After this search is complete, it will come up with a list of solutions, from which you can select the appropriate one to solve your issue.
    • You can choose the solution from under “Solutions to install”. Follow the recommended instructions to see if the solution fixes the issue. If not, you may choose other solutions from the list and try following it. Sometimes your system won’t be able to find any solutions for your computer issue. It will then come up with a message that says, “No new solutions found“. Click the “Close” button to exit this window.

      IT Support, System and Maintenance

      Help and support

    • You may also try Windows Update, to fix problems with your Windows computer.
    • Click the Start button and select the Control Panel.
    • From the Control Panel, locate “Windows Update” and double-click to open it.
    • This will scan for available updates, security patches and application fixes and will install them in your computer. After the updates are installed, restart your computer to take effect the changes.

    IT support is also available through Windows Help and Support Center. Pay immediate attention and adopt effective troubleshooting steps whenever your computer behaves strangely.

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  • May
    16
    Microsoft chat support, audio problems

    Microsoft help and support

    At times, while working on your Windows 7 computer, you might encounter problems related to the audio, which can leave you quite frustrated. To fix these issues, you need to find out what is causing them in the first place. To help you with the same, here are a few troubleshooting measures outlined by the Microsoft chat support team, which you may adopt to resolve audio problems in Windows 7.

    Check the volume level

    Sometimes, there may be nothing wrong with the audio device. The reason why you are hearing anything may be because of the system volume level – it might be too low. To change this, click on the Windows “Start” button, click on “Control Panel” from the Start menu, select the icon titled “Hardware and sound”, and click on “Adjust System Volume”. Make sure that the muting option is not enabled. If the button labeled “Mute” has a red mark on it, you need to click on it to switch it off. After that, increase the volume slider to your desired level.

    Make sure the cables are connected properly

    Make sure that all the cables of the speakers are plugged in properly, and switched on. Also, check whether the speakers are connected to the lineout jack of your computer. The lineout jack usually comes in green color. Close any application that makes use of the audio feature and disconnect the audio device. Now plug the audio device back in place, and restart the application.

    Verify the sound card of your computer

    • Click on the Windows “Start” button located on the taskbar.
    • The Start menu will now open up. From here click on the option which says “Control Panel”.
    • Click on the icon titled “System and Security”.
    • Select the option labeled “Device Manager”. This will open up the device manager window.
    • Locate and expand the option which says “Sound, video and game controllers”.

      Microsoft chat support, audio problems

      Get Microsoft support

    • Right click on your soundcard from this given submenu.
    • Select the option that says “Properties” from the context menu.
    • Go to the tab titled “General”.
    • Look under the device status section to see if there are any problems with your soundcard. If yes, reinstall the respective device driver.

    By following these instructions you can easily fix the audio problems in Windows 7. In case if you need further assistance, you can get in touch with the Microsoft chat support team.

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  • May
    16
    Windows help, Recycle Bin in Windows Vista

    Windows help to restore Recycle Bin

    The Recycle Bin is where computer stores all the trash files. How to recover the Recycle Bin in Windows Vista is one of the commonly discussed questions on many tech blogs and forums. And there is a way to do this, if you’re wondering. You can easily restore it to the desktop screen by just following the steps mentioned below.

    Launch the Desktop Personalization window and follow the on-screen instructions to restore your deleted Recycle Bin icon. Use the Windows Help feature within the Desktop Personalization window, to restore the Recycle Bin back to the home screen, still loaded with all the trash it had in it.

    Instructions to restore the Recycle Bin in Windows Vista

    • Turn on your computer.
    • Enter the username and password when prompted, to log in to the administrative account.
    • Right-click on the free space on your home screen. Make sure that you do not click on any icons or on the task bar.
    • Select the Personalize option from the drop down menu that appears after you right click the mouse button.
    • This will bring up the Display Properties window. Select the option Change Desktop Icons in the Display Properties window. You will find Change Desktop Iconsoption in the column of options on the left side of the next window.
      Windows help, Recycle Bin in Windows Vista

      Help and support for Windows issues

    • Select the Desktop tab. Select the Desktop Icons option located on top of the Desktop tab. The Desktop icons window will give you the list of all the icons that are on your Desktop. Check for the Recycle Bin option. Check in the box next to the Recycle Bin option to restore your Recycle Bin icon back on to your desktop screen. Check in or uncheck the boxes next to the desktop names that you want to restore. You can also add the Computer and Control Panel icons and several other icons. Uncheck the box next to the labels that you want to remove.
    • Click Apply to bring the changes in effect. Click OK after you are done with the restoring and removing the icons.
    • View the desktop and check whether the Recycle Bin has appeared or not.

    Follow the above simple guidelines to easily restore Recycle Bin to your desktop screen. If you need more assistance, you may contact Windows chat support or call Windows Help and Support Center and get your problem fixed.

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  • May
    16
    Windows Support Number, Serial number in Windows Vista

    Windows support for finding computer serial number

    Each computer has a unique serial number provided by the manufacturer to help identify its build and model. This serial number is really important at the time when you think of upgrading your computer, or while talking to a service center. Suppose, you’ve got a computer problem and you contact the computer technician or call the Windows support number for help. Then you realize that you are required to provide them your computer serial number before they can even log your request. Using this serial number, a technician is usually able to get hints on what kind of hardware are inside it, and what all software programs are necessary to make the hardware work properly. So it is important for the users to retain this serial number on their computers and laptops. The best way to do this is probably the simplest; write it down on a paper strip, and glue this to a cabinet or wall.

    Finding the serial number on a laptop or notebook PC

    Normally the manufacturer displays the serial number somewhere on the laptop or notebook PC, where the user can easily locate it. This is usually found on a small sticker often at the bottom of the unit. You can easily identify the serial number, which will have something written as “Serial number”, “Serial #”, “S/N” or “Service Tag” before it. The serial number is usually found near the manufacturer’s name and model number. You may sometimes find a barcode near the serial number.

    Finding the serial number in Windows Vista and Windows 7

    You can find the serial number of a desktop in a way similar to the one you used for a laptop or notebook PC. The serial number can be found on a sticker on the computer cabinet. Alternatively, you can make use of the Command Prompt to do this.

    Windows Support Number, Serial number in Windows Vista

    Help and support for Windows computer

    • Click on the Start button and then select “Run”. Type “cmd” into the Open text box and press the “Enter” key or click “OK”. This will bring up the Command Prompt window.
    • Type “wmic bios get serial number” in the prompt and press the “Enter” key. This will retrieve the serial number of your computer.

    You may even find the serial number under “All Programs > Accessories > System Tools”. If none of the above methods work, get in touch with your computer manufacturer or call the Windows support number to avail further troubleshooting.

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  • May
    16
    Microsoft help, Windows computer

    Microsoft help for removing Vista updates

    The Windows Vista operating system, as you may know, is the immediate successor to Windows XP. Microsoft regularly releases new system updates for their operating systems, to help improve the performance and functionality of Windows computer. Like any other computer applications, Windows Vista connects to the Internet to download and install update files so as to keep the operating system running smooth and secure.

    When performing this update, Windows usually downloads and installs all available updates for your operating system and its associated applications. Out of these, certain updates are intended to be used only for some particular first party applet. For example, your Vista computer might have downloaded and installed an update for your Internet Explorer browser, even though you use a third party browser application. So this is of no use to you. Moreover, these updates slow down your computer terribly and often lead to computer crashes.

    So if you think that certain features of Windows Vista have been updated, though these are of no use to you, you can uninstall them by navigating to the Windows Programs and Features section, and roll back your computer to its previous state. Follow these Microsoft Help guidelines for hassle free deletion of unwanted updates on Windows Vista!

    Instructions:

    • Open the Control Panel window by clicking on the Windows Vista Start button, and further selecting the Control Panel icon from the pop-up menu.
    • In the Control Panel window, click the Programs option, and then select Programs and Features. Move your cursor to the left pane and then locate and click link titled View installed updates.
    • You will receive the list of Updates installed on your Vista computer, from which you need to highlight the Windows Vista update, and you require to uninstall it by clicking on it.

      Microsoft help, Windows computer

      Help and support from Microsoft

    • Click the Uninstall option located adjacent to the update name. You will be prompted to enter your administrative password to confirm authenticity. Fill in the required information into the appropriate field and click Yes to continue.
    • Follow the on-screen instructions. These instructions vary depending on the update feature you are uninstalling. After completing the un-installation process, restart your computer.

    Sometimes you may find it difficult to remove the Windows Vista update from your computer. This may be because your computer might be residing on a corporate or other network on which you don’t possess the authenticity to uninstall any updates or programs. In such a case it is better to contact your network system administrator or Microsoft help team to troubleshoot the issue!

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  • May
    16
    Recover deleted emails in Gmail, Microsoft Outlook help

    Recovering deleted emails

    Think of a situation where you accidentally deleted one of your important email messages or even an entire folder while using Microsoft Outlook. The situation may seem a tad bit difficult to resolve. Luckily, Outlook offers a number of ways through which you can recover deleted emails and other contents. Most of your deleted emails in Gmail, Yahoo! Mail, Hotmail or any other email service that it is subscribed with, can be effectively recovered using its built-in recovery tools. Using these tools, you can recover deleted emails in Gmail, Yahoo! Mail, Hotmail or some other email services easily.

    Suppose you accidentally deleted the “Spam Folder” from your Outlook program and you badly want to retrieve it. There are instances where messages that are not necessarily “junk” get into the Spam folder. If you empty those folders without checking, you are most likely to lose it. So make sure you don’t have any important email messages in your Spam folder before emptying it. However, the “Recover Deleted Items” feature of Microsoft Outlook allows you to retrieve the deleted Spam folder and its contents, taking away much of the strain from you.

    Restoring Spam folder in Microsoft Outlook

    • Launch Microsoft Outlook program on your computer.
    • Try to locate the folder named “Recover Deleted Items”. Click on the link to that folder and click on it to highlight the folder.
    • The Spam folder you had accidentally deleted will remain in the “Recover Deleted Items” as long as you don’t manually remove it from there. It will remain there until you empty the “Recover Deleted Items” folder.

      Recover deleted emails in Gmail, Microsoft Outlook help

      Recover deleted emails in Spam folder

    • To retrieve it, simply drag the Spam folder out from it.
    • So before you empty this folder, always make it a point to check if it contains one of those important email messages or folders in it. Because once it is emptied, there is no way that you are getting it back. This is a permanent deletion and is irreversible.

    The above-mentioned steps will help you to recover your deleted Spam folder from Outlook. You will get more such tips and tricks on Outlook by going to the Microsoft Outlook help menu or by visiting the Outlook support site. So now you know how you can recover deleted emails in Gmail, Yahoo! Mail or any other account by using the “Recover Deleted Items” function of Microsoft Outlook.

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  • May
    16
    Windows Vista Help, viruses

    Windows Vista features

    Windows Vista is the recent version of Windows operating system developed after Windows XP. Windows Vista comes with a built-in security feature, the Windows Firewall, which is intended to give extra protection to the Windows computers from virus attack and other malicious programs. Besides this, the Windows Firewall blocks hackers attempting to install any malicious software programs or spread viruses through the internet connection. By default, this security feature gets enabled when you install Windows Vista on the desktop computers.

    If you are a computer professional or you have installed any other antivirus software program on the computer, then it’s advisable to disable the default Windows Firewall protection. However, you have to disable this feature manually. Want to know how to disable Windows Firewall in Windows Vista? Continue reading…

    By following the pointers briefed below you can quickly disable the Firewall protection in Windows Vista. Note that, these pointers are specifically for Windows Vista and may not work fine in other versions of Windows operating system including Windows XP.

    Windows Vista Help guidelines

    • First of all, you should bring up the Windows Start menu on the Vista System. For this, move your mouse pointer and click on the Start button placed at the lower left corner of the Windows Vista desktop interface.
    • Now from the Start menu pop-up, choose the option marked Control Panel to open the Control Panel home wizard.
    • From the Control Panel Window, choose the option marked Security.
    • Now click on the option labeled Windows Firewall to open up the Windows Firewall Settingswindow.

      Windows Vista Help, viruses

      Firewall protection in Windows Vista

    • Click on the option labeled Turns Windows Firewall on or off in the settings window that appears on the screen.
    • Click on the Continue tab to proceed with the un-installation process.
    • For disabling the Windows Firewall feature in Vista, you need to place a check mark in the field near to Off option. When done, you have to access the Apply tab in order to confirm the un-installation.
    • After completing the disabling process, click on the OK tab to exit out the firewall settings window.

    By following the Windows Vista Help guidelines briefed above, you can easily disable Windows Firewall protection in Windows Vista.  You may contact the Windows Vista support team on their support number given on the official website of the Microsoft for any issues concerning Windows Vista OS.

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  • May
    16
    Windows Support, Windows startup errors

    Windows 7 support

    If you are facing Windows startup errors, it would probably be due to missing system files, corrupted registry entries, or a faulty software program. The reasons behind the Windows startup error could be either software or hardware problems in your computer.

    The common startup error messages that you receive are the following:

    • Missing operating system or operating system not found
    • Error loading operating system
    • Invalid Partition Table
    • NTLDR is missing
    • Bootmgr is missing
    • Windows failed to start
    • Windows blue screen

    The below mentioned Windows Support guidelines are specific for Windows Vista and Windows 7 users. Follow these troubleshooting steps to fix the common Windows 7/Vista startup errors:

    Instructions

    • Insert the Windows 7 installation CD into the CD drive and restart your computer.
    • Press any key when you get the prompt “Press any key to boot from CD or DVD“.
    • Windows files will now be loaded into your computer.
    • Follow the onscreen instructions to perform the repair. Select the language, time and keyboard or input method at the “Install Windows” screen. Proceed by clicking “Next”.
    • Find the option “Repair your computer”. You can find this at the bottom of the next screen.
    • Locate the option “Use recovery tools that can help fix problems starting Windows” and click the radio button next to it.
    • Then select the operating system if you have multiple OS installed in your system. Click on the “Next” button.

      Windows Support, Windows startup errors

      Windows Help and support

    • You will now get the “System Recovery Options” screen. In this screen, find the option “Startup Repair“.
    • Click on it to start the repair process. Running this tool will automatically detect the startup errors and fix them.
    • After this repair process is complete, restart your computer.

    Many find it a tricky situation to fix Windows startup errors, as Windows don’t get a chance to load its arsenal of troubleshooting tools during a faulty startup process. Some people even give up after getting frustrated and try to perform a reinstall of Windows. This is why Microsoft has provided the Startup Repair tool, which avoids the elaborate time-consuming Windows reinstallation. It helps to diagnose and repair problems that prevent Windows from starting.

    If things go out of your hand, get Windows Support from Microsoft Help and Support Center to fix your problems quickly.

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  • May
    10
    Microsoft Support

    Microsoft Technical Help

    Microsoft releases updates and patches for their operating systems and for other Microsoft products at regular intervals. These updates are necessary for the proper functioning of the programs. Whenever Microsoft releases an update, you are informed with a notification in the Windows Update. Windows Update is an application on the Windows operating system that handles the installation of updates for Microsoft products, including MS Word 2007. Users can quickly download and install the essential updates through the Windows update. This blog post discusses the guidelines offered by the most dependable Microsoft Support team to check Windows Update options for MS Word.

    Steps to follow

    • Click on the Windows Start button situated on the bottom left part of the desktop interface to bring up the Windows Start menu.
    • Now, from the Windows Start menu, select the option labeled All Programs. This displays the list of entire applications that you have installed  on your Windows system.
    • Locate and click on the Windows Updatefolder in the generated applications list.

      Microsoft Office suite

      Help and Support from Microsoft

    • Now click on the option labeled Important Updates Are Available. This displays the Windows Update window.
    • Look for security updates for Microsoft Office and Windows under the heading Important. Place a check mark in the boxes near to the updates you wish to install.
    • Access the Recommended tab located in the left pane of the Windows Update window. This includes the recommended updates for Windows and Microsoft Office suite. Place a tick mark in the boxes next to the updates that you wish to install.
    • Now click on the tab marked Optional to view the list of optional updates for Windows and other Microsoft products. When done, check the boxes adjacent to the update that you wish to install.
    • After selecting the needful updates, click on the OK tab to return to the Windows Update main page.
    • Now click on the Install Update button on the Windows Update screen to install the selected updates. Depending on your internet connection bandwidth, it may take a considerable amount of time to finish the update process. When finished, restart your Windows computer. This will aid you to save the modifications.

    If you end up with any error message while updating Windows and Microsoft Office, contact the Microsoft Support center to obtain relevant solutions. Or else,  you may contact the Windows Tech Support number.

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